"But every company of the future is going to be in the business of exquisite care - which means quick turnaround time and convenience. To deliver exquisite care, you need an organization that coordinates well and listens well"
"The tiger is a magnificent creature and one that is threatened by human activities on all fronts. It is up to us to protect this iconic species and ensure that it has a future in the wild"
"Raising children is an incredibly hard and risky business in which no cumulative wisdom is gained: each generation repeats the mistakes the previous one made"