"I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier"

This quote by James Cash Penney recommends that he does not trust executives who are not happy to take responsibility for their actions. He thinks that these types of people are not trustworthy and need to not be trusted. He likewise implies that he would not wish to work with them as a customer or provider. This is because he believes that they are not trustworthy and would not have the ability to offer the quality of service that he expects. He thinks that executives should be held liable for their actions and must not be permitted to pass the blame onto others. This quote is a pointer that executives should be held to a higher standard and ought to be held accountable for their actions.