"Know how to effectively voice a complaint or make a claim at a retail store"

This quote motivates people to be assertive and positive when voicing a grievance or making a claim at a store. It is very important to be knowledgeable about your rights as a customer and to be able to effectively communicate them. When making a complaint or claim, it is very important to stay calm and respectful, but also to be firm and clear about what you are requesting. It is likewise essential to be prepared with any appropriate info or paperwork that might be required to support your claim. By being prepared and positive, you can ensure that your grievance or claim is taken seriously which you get the resolution you are looking for.