"Salads was a big indicator of that - there was a huge market out there for it. And why not tap it? Some of the things we are doing now around the globe are responding to customers. It's not because some guy sued you"

Jim Cantalupo's quote is describing the value of reacting to customer wants and needs. He is recommending that business should benefit from the market chances that are available to them. He utilizes the example of salads to illustrate this point, keeping in mind that there was a large market for salads and companies need to have benefited from this. He likewise emphasizes the significance of responding to customers, noting that companies ought to not wait until they are taken legal action against to do something about it. This quote highlights the importance of being proactive and responding to consumer requirements in order to remain competitive in the market. Companies need to be aware of the altering requirements of their clients and want to adjust in order to remain successful.