"The magic formula that successful businesses have discovered is to treat customers like guests and employees like people"
- Tom Peters
About this Quote
This quote by Tom Peters talks to the importance of treating consumers and employees with regard. It suggests that successful organizations have actually found a method to make consumers feel welcome and valued, and to deal with employees as people with special needs and point of views. This approach creates a positive environment where customers and workers alike feel respected and valued. It also motivates loyalty and trust, which are important for any service to flourish. By treating customers and workers with respect, services can develop a culture of shared respect and gratitude that will cause greater success.
This quote is written / told by Tom Peters somewhere between November 7, 1942 and today. He was a famous Businessman from USA.
The author also have 19 other quotes.
"The opportunity to create a small world between two pieces of cardboard, where time exists yet stands still, where people talk and I tell them what to say, is exciting and rewarding"
