"They know what my standards are. They know what I need and how to get it to me, and they know how to communicate with me if for some reason they can't get it"

In this quote, Thomas Keller is revealing his self-confidence in the people he works with. He believes that they understand his expectations and requirements, and are capable of meeting them. He trusts that they have the necessary abilities and knowledge to meet his requirements, and that they are able to effectively communicate with him if there are any obstacles preventing them from doing so. This reveals a strong level of trust and understanding between Keller and his team, highlighting the value of clear communication and a shared understanding of expectations in any effective working relationship.