"We're all in the service business. If you hire me to do a job I expect everybody else to be where I am. A little bit of crazy is good. It keeps things - balanced"

This quote by Nia Long talks to the value of having a team mentality in the service industry. She highlights that everyone should be on the same page and interacting to achieve a typical goal. She also recommends that a bit of craziness can be helpful, as it can assist to keep things balanced. This could indicate that a particular level of creativity and risk-taking can be helpful in order to achieve success. Eventually, this quote speaks with the importance of partnership and collaborating in order to achieve success in the service market. It also suggests that a specific level of risk-taking and imagination can be helpful in order to stay ahead of the competition.