"You learn, just as you learn good manners, how to approach things with a certain amount of diplomacy"

This quote by Robert MacNeil suggests that diplomacy is an ability that can be learned, much like good manners. Diplomacy is the practice of tactful interaction and negotiation in order to avoid dispute and maintain relationships. It involves being able to express one's opinion without upseting or alienating others. It likewise includes having the ability to listen to and understand the viewpoints of others. By discovering diplomacy, one can approach difficult conversations and scenarios with a level head and an open mind. This can help to guarantee that all parties included are heard and appreciated, which a resolution can be reached without any difficult feelings. In this way, diplomacy can be an effective tool for resolving conflicts and maintaining relationships.