"A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships"
- Stephen Covey
About this Quote
This quote by Stephen Covey stresses the value of interpersonal relationships in order to improve synergistic systems and procedures. He is suggesting that managers need to concentrate on developing strong relationships between individuals in order to accomplish total quality. This is due to the fact that synergistic systems and processes depend on the cooperation of different individuals in order to be successful. Without strong social relationships, it is tough to make development in enhancing these systems and procedures. Therefore, Covey is recommending that supervisors ought to focus on establishing strong relationships in between people in order to achieve overall quality. This is a primary concept of Total Quality that need to not be ignored.
This quote is written / told by Stephen Covey between October 24, 1932 and July 16, 2012. He was a famous Businessman from USA, the quote is categorized under the topic Business. The author also have 13 other quotes.
"Hence my obstinate emphasis on stylistic continuity from work to work rather than specific sibling relationships between the individual work and other members of its stylistic 'family' in the world outside"
"The mother-child relationship is paradoxical and, in a sense, tragic. It requires the most intense love on the mother's side, yet this very love must help the child grow away from the mother, and to become fully independent"
"The object of my relationship with Vietnam has been to heal the wounds that exist, particularly among our veterans, and to move forward with a positive relationship,... Apparently some in the Vietnamese government don't want to do that and that's their decision"
"In a few decades, the relationship between the environment, resources and conflict may seem almost as obvious as the connection we see today between human rights, democracy and peace"
"I think that to a very great extent we are partners with the divine in this enterprise called history. That is an ongoing relationship, and there is absolutely no guarantee that things will automatically work out to our best advantage"
