"When you're doing that you lose your focus on the discipline of the business, and how you train people at Hamburger University, and everybody gets on a bigger, different vision, and they're not on the same page"

In this quote, Jim Cantalupo is highlighting the significance of remaining focused on the core principles and values of a business. He suggests that when individuals become too captured up in other jobs or concepts, they may lose sight of the discipline and training that is essential for success. Cantalupo particularly discusses Hamburger University, which is a training program for McDonald's staff members, as an example of the importance of consistent training and a shared vision among all employee. By staying on the very same page and working towards a common objective, a service can keep its discipline and continue to prosper.