"A building is hard to judge. It takes many years to find out whether it works. It's not as simple as asking the people in the office whether they like it"
About this Quote
Jahn’s line is a quiet rebuke to the instant-feedback culture that treats architecture like a consumer product: rate it, review it, move on. He’s insisting that a building’s real verdict arrives slowly, after the honeymoon period and long after the ribbon-cutting photos. “Works” is doing heavy lifting here. It’s not just whether the lobby feels impressive or the chairs are comfortable; it’s whether the structure survives shifting tenants, evolving technology, changing neighborhood patterns, and the daily abuse of weather, budgets, and human habits.
The subtext is professional defensiveness with a point. Architects get judged early and loudly, often on renderings, optics, and aesthetic ideology. Jahn pushes back with a systems-minded ethic: the building is an organism in a city, and its success shows up in maintenance logs, energy bills, circulation bottlenecks, and whether people keep finding reasons to stay. The dig at “asking the people in the office” is also a critique of narrow user surveys. Occupants are one stakeholder, but so are janitors, security staff, facilities managers, passersby, and the public who inherit the skyline whether they consent or not.
Context matters: Jahn came up in a late-20th-century era of high-performance corporate architecture, when glass-and-steel bravura could look futuristic on day one and feel punishing by year ten. His intent isn’t to dismiss users; it’s to argue that architecture’s accountability is temporal. A building doesn’t prove itself in opinions. It proves itself in endurance.
The subtext is professional defensiveness with a point. Architects get judged early and loudly, often on renderings, optics, and aesthetic ideology. Jahn pushes back with a systems-minded ethic: the building is an organism in a city, and its success shows up in maintenance logs, energy bills, circulation bottlenecks, and whether people keep finding reasons to stay. The dig at “asking the people in the office” is also a critique of narrow user surveys. Occupants are one stakeholder, but so are janitors, security staff, facilities managers, passersby, and the public who inherit the skyline whether they consent or not.
Context matters: Jahn came up in a late-20th-century era of high-performance corporate architecture, when glass-and-steel bravura could look futuristic on day one and feel punishing by year ten. His intent isn’t to dismiss users; it’s to argue that architecture’s accountability is temporal. A building doesn’t prove itself in opinions. It proves itself in endurance.
Quote Details
| Topic | Wisdom |
|---|---|
| Source | Help us find the source |
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