"A consumer is a shopper who is sore about something"
About this Quote
The intent is to mock the self-importance baked into consumer identity. A shopper is ordinary; a consumer is a claimant. The subtext is that modern marketplace language doesn’t just track behavior, it manufactures a posture: aggrieved, entitled, ready to appeal to rights, refunds, and “I’d like to speak to someone.” Coffin catches how commerce turns irritation into a kind of civic stance. In that sense, “consumer” is less a participant in the economy than a litigant-in-waiting.
Contextually, the joke lands in an era when “consumer” rose as a powerful public category - consumer protection, consumer advocacy, consumer reports - and when advertising increasingly promised not just products but satisfaction, status, and selfhood. If the world sells you a better life, any mismatch becomes an injury. Coffin’s line works because it exposes the emotional engine behind a supposedly rational system: markets run on desire, but consumer culture runs on disappointment, then repackages that disappointment as identity.
Quote Details
| Topic | Witty One-Liners |
|---|---|
| Source | Help us find the source |
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Citation Formats
APA Style (7th ed.)
Coffin, Harold. (2026, January 15). A consumer is a shopper who is sore about something. FixQuotes. https://fixquotes.com/quotes/a-consumer-is-a-shopper-who-is-sore-about-59459/
Chicago Style
Coffin, Harold. "A consumer is a shopper who is sore about something." FixQuotes. January 15, 2026. https://fixquotes.com/quotes/a-consumer-is-a-shopper-who-is-sore-about-59459/.
MLA Style (9th ed.)
"A consumer is a shopper who is sore about something." FixQuotes, 15 Jan. 2026, https://fixquotes.com/quotes/a-consumer-is-a-shopper-who-is-sore-about-59459/. Accessed 12 Feb. 2026.






