"A lot of companies have chosen to downsize, and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets"
About this Quote
The key move is the pivot from cost-cutting to product faith. “We chose a different path” isn’t just contrarian swagger; it’s a thesis about where power lives. Jobs implies the real lever in a downturn isn’t labor expense but desire. The subtext is blunt: you don’t win by shrinking, you win by making something so compelling people feel slightly irrational not buying it.
“Kept putting great products in front of customers” sounds simple, but it’s doing a lot of rhetorical work. It positions customers as the only constituency that matters and product quality as an objective, almost self-evident standard. It also dodges the messier realities of cash flow, supply chains, and the human cost of “different paths.” The line about wallets is deliberately visceral: not “spend,” not “invest,” but “open their wallets,” as if money is an instinctive response to beauty and utility.
Contextually, this is Jobs reaffirming Apple’s identity as a product company, not a spreadsheet company, especially in moments when the market begs you to behave like one. It’s less reassurance than a dare: keep building, and let the public validate you in the only language capitalism ultimately respects.
Quote Details
| Topic | Vision & Strategy |
|---|---|
| Source | Help us find the source |
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Citation Formats
APA Style (7th ed.)
Jobs, Steve. (2026, January 17). A lot of companies have chosen to downsize, and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets. FixQuotes. https://fixquotes.com/quotes/a-lot-of-companies-have-chosen-to-downsize-and-24983/
Chicago Style
Jobs, Steve. "A lot of companies have chosen to downsize, and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets." FixQuotes. January 17, 2026. https://fixquotes.com/quotes/a-lot-of-companies-have-chosen-to-downsize-and-24983/.
MLA Style (9th ed.)
"A lot of companies have chosen to downsize, and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets." FixQuotes, 17 Jan. 2026, https://fixquotes.com/quotes/a-lot-of-companies-have-chosen-to-downsize-and-24983/. Accessed 9 Feb. 2026.





