"A stiff apology is a second insult... The injured party does not want to be compensated because he has been wronged; he wants to be healed because he has been hurt"
About this Quote
The pivot from “wronged” to “hurt” is the real pressure point. Chesterton separates moral violation (a breach of rules) from human injury (a breach of trust), and he suggests that most apologies over-address the first and dodge the second. Compensation is what you offer when you want the matter settled; healing is what the other person needs when the matter has gotten inside them. The subtext is quietly theological and stubbornly psychological: a wrong can be adjudicated, but a hurt has to be witnessed. That requires vulnerability, not procedure.
Chesterton, writing in a culture increasingly enamored with bureaucracy and propriety, aims at the same target he often did: the reduction of the soul to a system. His insight feels uncannily current in an era of corporate “we regret” statements and influencer notes-app confessions. He’s warning that apology isn’t a transaction. It’s an act of attention. If it doesn’t risk the self, it can’t reach the wound.
Quote Details
| Topic | Forgiveness |
|---|---|
| Source | Help us find the source |
| Cite | Cite this Quote |
Citation Formats
APA Style (7th ed.)
Chesterton, Gilbert K. (2026, January 15). A stiff apology is a second insult... The injured party does not want to be compensated because he has been wronged; he wants to be healed because he has been hurt. FixQuotes. https://fixquotes.com/quotes/a-stiff-apology-is-a-second-insult-the-injured-14568/
Chicago Style
Chesterton, Gilbert K. "A stiff apology is a second insult... The injured party does not want to be compensated because he has been wronged; he wants to be healed because he has been hurt." FixQuotes. January 15, 2026. https://fixquotes.com/quotes/a-stiff-apology-is-a-second-insult-the-injured-14568/.
MLA Style (9th ed.)
"A stiff apology is a second insult... The injured party does not want to be compensated because he has been wronged; he wants to be healed because he has been hurt." FixQuotes, 15 Jan. 2026, https://fixquotes.com/quotes/a-stiff-apology-is-a-second-insult-the-injured-14568/. Accessed 4 Feb. 2026.













