"A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization"
- James Cash Penney
About this Quote
This quote by James Cash Penney emphasizes the importance of providing outstanding customer support. He suggests that a store's finest ad is the service its items render, meaning that the quality of the service offered to consumers is the most efficient way to promote the store. He thinks that the future and good-will of an organization depend on the quality of service it offers. This quote encourages services to concentrate on providing exceptional client service in order to ensure their success. It also highlights the value of consumer satisfaction and how it can be used to develop a favorable credibility for business. By supplying quality service, services can produce a devoted client base and ensure their long-lasting success.
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