"Advertising is the ability to sense, interpret... to put the very heart throbs of a business into type, paper and ink"
About this Quote
Burnett frames advertising less as salesmanship than as translation: a craft that takes something internal and alive - a company’s “heart throbs” - and renders it into the blunt machinery of mass media. The line works because it insists on a paradox. Type, paper, and ink are cold tools, standardized and repeatable; “heart throbs” are intimate, irregular, almost bodily. Advertising, in Burnett’s telling, is the moment where those opposites are forced to shake hands. That friction is the whole job.
The intent is also a quiet elevation of the profession. Burnett isn’t defending ads as mere persuasion; he’s claiming they’re a kind of diagnostic instrument. “Sense” and “interpret” suggest empathy and perception before craft, implying the best campaigns start with listening: what does this business actually feel like on the inside, and what does it want to be when it grows up? The subtext is a warning against empty cleverness. If you don’t have access to the “heart” - the product truth, the company’s animating belief, the human need it serves - you’re just making noise in ink.
Context matters. Burnett built his reputation in the mid-century boom, when national brands were becoming cultural furniture and print was still a primary stage. His famous “inherent drama” philosophy fits here: find the thing already dramatic in the product and amplify it. Read now, the quote doubles as a critique of contemporary marketing’s tendency to optimize everything except meaning. Data can measure attention; it can’t manufacture a pulse. Burnett’s point is that the pulse has to be real, then made legible.
The intent is also a quiet elevation of the profession. Burnett isn’t defending ads as mere persuasion; he’s claiming they’re a kind of diagnostic instrument. “Sense” and “interpret” suggest empathy and perception before craft, implying the best campaigns start with listening: what does this business actually feel like on the inside, and what does it want to be when it grows up? The subtext is a warning against empty cleverness. If you don’t have access to the “heart” - the product truth, the company’s animating belief, the human need it serves - you’re just making noise in ink.
Context matters. Burnett built his reputation in the mid-century boom, when national brands were becoming cultural furniture and print was still a primary stage. His famous “inherent drama” philosophy fits here: find the thing already dramatic in the product and amplify it. Read now, the quote doubles as a critique of contemporary marketing’s tendency to optimize everything except meaning. Data can measure attention; it can’t manufacture a pulse. Burnett’s point is that the pulse has to be real, then made legible.
Quote Details
| Topic | Marketing |
|---|---|
| Source | Help us find the source |
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