"And ours is a business that requires discipline and focus"
About this Quote
The specific intent is managerial and cultural at once. Cantalupo is telling employees and investors that the turnaround will not be powered by grand reinvention but by operational rigor: doing fewer things, doing them consistently, and measuring the results without flinching. "Ours" is key. He turns discipline into a shared identity, a trait the company must reclaim. It also draws a boundary against the seductive chaos of constant innovation in a system built on repetition. A fast-food empire is a machine; the romance is in the uniformity.
The subtext is a warning aimed upward as much as downward. Discipline is what franchisees demand from corporate decision-makers who keep changing the playbook; focus is what markets demand from executives tempted to chase every trend. He is implicitly rejecting the era of scattershot growth and signaling a return to fundamentals: store-level execution, customer experience, and a simpler proposition.
Context matters: early-2000s McDonald's was confronting stagnation and reputational headwinds. Cantalupo's phrasing is plain because the strategy is plain. The rhetorical power comes from its restraint: no visionary flourish, just the hard truth that scale only works when the adults are back in charge.
Quote Details
| Topic | Business |
|---|---|
| Source | Help us find the source |
| Cite |
Citation Formats
APA Style (7th ed.)
Cantalupo, Jim. (2026, January 16). And ours is a business that requires discipline and focus. FixQuotes. https://fixquotes.com/quotes/and-ours-is-a-business-that-requires-discipline-85698/
Chicago Style
Cantalupo, Jim. "And ours is a business that requires discipline and focus." FixQuotes. January 16, 2026. https://fixquotes.com/quotes/and-ours-is-a-business-that-requires-discipline-85698/.
MLA Style (9th ed.)
"And ours is a business that requires discipline and focus." FixQuotes, 16 Jan. 2026, https://fixquotes.com/quotes/and-ours-is-a-business-that-requires-discipline-85698/. Accessed 12 Feb. 2026.








