"Another differentiator is that Skype is free and simple to set up, and it costs us virtually nothing for a new user to join the Skype network, which is why we can offer the service for free"
About this Quote
The intent is persuasive, aimed at skeptical consumers and investors alike. To users, it promises frictionless adoption: no technician, no new hardware, no bill. To the market, it signals scale. If onboarding is nearly costless, the only meaningful constraint is speed of diffusion, so “free” becomes a growth engine rather than a pricing decision. The subtext is that the network itself is the product. Each additional person doesn’t just join; they increase Skype’s value for everyone else, making “free” feel natural, even inevitable.
Context matters: this is the post-dotcom era when tech had to justify audacious claims with something sturdier than hype. Zennstrom leans on a quasi-scientific logic (inputs, costs, networks) to legitimize a radical proposition: communication can be unbundled from the phone company and priced at zero. Of course, “virtually nothing” also works as a soft focus lens, blurring server costs, bandwidth, and the eventual need to monetize. Free is the pitch; scale is the plan.
Quote Details
| Topic | Startup |
|---|---|
| Source | Help us find the source |
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Citation Formats
APA Style (7th ed.)
Zennstrom, Niklas. (2026, January 17). Another differentiator is that Skype is free and simple to set up, and it costs us virtually nothing for a new user to join the Skype network, which is why we can offer the service for free. FixQuotes. https://fixquotes.com/quotes/another-differentiator-is-that-skype-is-free-and-75473/
Chicago Style
Zennstrom, Niklas. "Another differentiator is that Skype is free and simple to set up, and it costs us virtually nothing for a new user to join the Skype network, which is why we can offer the service for free." FixQuotes. January 17, 2026. https://fixquotes.com/quotes/another-differentiator-is-that-skype-is-free-and-75473/.
MLA Style (9th ed.)
"Another differentiator is that Skype is free and simple to set up, and it costs us virtually nothing for a new user to join the Skype network, which is why we can offer the service for free." FixQuotes, 17 Jan. 2026, https://fixquotes.com/quotes/another-differentiator-is-that-skype-is-free-and-75473/. Accessed 13 Feb. 2026.




