"But once you are in that field, emotional intelligence emerges as a much stronger predictor of who will be most successful, because it is how we handle ourselves in our relationships that determines how well we do once we are in a given job"
About this Quote
Merit gets you through the door; temperament decides who keeps the keys. Goleman’s line is a polite demotion of the IQ fetish that dominated late-20th-century ideas of achievement, especially in corporate and professional culture. The setup matters: “once you are in that field” concedes that cognitive ability, credentials, and baseline competence are real gatekeepers. Then he pivots to the quieter contest that begins after hiring, when performance stops being a solo exam and becomes a social sport.
The subtext is managerial and slightly corrective: your resume may signal potential, but your day-to-day behavior is what people actually experience. “Handle ourselves” does a lot of work here. It frames success not as raw charm or extroversion, but as self-regulation under friction - how you take feedback, manage ego, recover from setbacks, read a room, and avoid turning minor conflicts into institutional drag. “Relationships” is the unglamorous truth of most jobs: you don’t just produce outputs; you navigate dependency. Someone must trust you, champion you, collaborate with you, or at least not dread you.
Contextually, this is Goleman translating psychology into a workplace ethic for a culture obsessed with measurable aptitude. Emotional intelligence becomes a legitimizing language for the soft stuff that everyone knows matters but struggles to quantify. There’s also a subtle redistribution of accountability: if you stall, it’s not the system, the boss, or “politics” alone - it might be your inability to manage yourself in the human mess of work.
The subtext is managerial and slightly corrective: your resume may signal potential, but your day-to-day behavior is what people actually experience. “Handle ourselves” does a lot of work here. It frames success not as raw charm or extroversion, but as self-regulation under friction - how you take feedback, manage ego, recover from setbacks, read a room, and avoid turning minor conflicts into institutional drag. “Relationships” is the unglamorous truth of most jobs: you don’t just produce outputs; you navigate dependency. Someone must trust you, champion you, collaborate with you, or at least not dread you.
Contextually, this is Goleman translating psychology into a workplace ethic for a culture obsessed with measurable aptitude. Emotional intelligence becomes a legitimizing language for the soft stuff that everyone knows matters but struggles to quantify. There’s also a subtle redistribution of accountability: if you stall, it’s not the system, the boss, or “politics” alone - it might be your inability to manage yourself in the human mess of work.
Quote Details
| Topic | Career |
|---|---|
| Source | Help us find the source |
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