"But, the thing is, since I always had my own little shop and direct access to the public, I've been able to build up a technique without marketing people ever telling me what the public wants"
About this Quote
The subtext is a rebuke to the idea that creativity should arrive pre-approved. “Marketing people” becomes a stand-in for an entire managerial class whose power rests on narrating consumer behavior as if it were destiny. Westwood flips that hierarchy. Direct access to customers isn’t presented as pandering; it’s framed as research with moral clarity, a way to build “technique” from lived feedback rather than from focus-group prophecy. She’s claiming that authenticity isn’t a vibe, it’s a distribution model.
Context matters: Westwood came up through punk, selling from small boutiques like SEX with Malcolm McLaren, where provocation was the product and community was the medium. That scene didn’t ask permission from mainstream taste; it made taste scramble to catch up. Her line lands now as a warning shot in an era of algorithmic trend forecasting and brand “listening.” If you let the market tell you what people want, you end up selling the past dressed up as insight. Westwood’s point is nastier and more hopeful: the public can surprise you, but only if you meet them without an interpreter.
Quote Details
| Topic | Entrepreneur |
|---|---|
| Source | Help us find the source |
| Cite |
Citation Formats
APA Style (7th ed.)
Westwood, Vivienne. (2026, January 18). But, the thing is, since I always had my own little shop and direct access to the public, I've been able to build up a technique without marketing people ever telling me what the public wants. FixQuotes. https://fixquotes.com/quotes/but-the-thing-is-since-i-always-had-my-own-little-23215/
Chicago Style
Westwood, Vivienne. "But, the thing is, since I always had my own little shop and direct access to the public, I've been able to build up a technique without marketing people ever telling me what the public wants." FixQuotes. January 18, 2026. https://fixquotes.com/quotes/but-the-thing-is-since-i-always-had-my-own-little-23215/.
MLA Style (9th ed.)
"But, the thing is, since I always had my own little shop and direct access to the public, I've been able to build up a technique without marketing people ever telling me what the public wants." FixQuotes, 18 Jan. 2026, https://fixquotes.com/quotes/but-the-thing-is-since-i-always-had-my-own-little-23215/. Accessed 3 Mar. 2026.





