"By-and-large, these are families that are just waiting to get out of here. They are frustrated; I would be, too. I get frustrated at the cash register counter when the paper runs out"
About this Quote
Honore is doing something rare in crisis rhetoric: he refuses the comforting distance of command. When he says families are "just waiting to get out of here", he strips away the sanitized language of logistics and admits the obvious human truth of being trapped - not as a statistic, but as a mood. The line works because it grants civilians moral permission to be angry. In disaster coverage, victims are often expected to perform gratitude or stoicism; Honore instead validates frustration as a rational response.
Then he pivots to the disarmingly small: "I get frustrated at the cash register counter when the paper runs out". It's almost comically mundane, and that's the point. By comparing catastrophic displacement to a petty inconvenience, he isn't minimizing their suffering; he's weaponizing relatability. He builds an empathy bridge using a shared, everyday irritant - the tiny moment when systems fail and you feel briefly powerless - and then lets the listener scale that feeling up to the reality of stalled evacuations, bureaucratic delays, and long lines for help.
The subtext is accountability without open accusation. He doesn't name the agencies, the planning failures, the political choices. He names the emotion those failures produce, and in doing so signals: if I'm allowed to be irritated by a broken receipt printer, you are allowed to be furious when the infrastructure of survival breaks. Coming from a soldier - a profession culturally coded to suppress complaint - the admission lands harder. It recasts empathy as operational: understanding frustration isn't softness, it's part of restoring order and trust.
Then he pivots to the disarmingly small: "I get frustrated at the cash register counter when the paper runs out". It's almost comically mundane, and that's the point. By comparing catastrophic displacement to a petty inconvenience, he isn't minimizing their suffering; he's weaponizing relatability. He builds an empathy bridge using a shared, everyday irritant - the tiny moment when systems fail and you feel briefly powerless - and then lets the listener scale that feeling up to the reality of stalled evacuations, bureaucratic delays, and long lines for help.
The subtext is accountability without open accusation. He doesn't name the agencies, the planning failures, the political choices. He names the emotion those failures produce, and in doing so signals: if I'm allowed to be irritated by a broken receipt printer, you are allowed to be furious when the infrastructure of survival breaks. Coming from a soldier - a profession culturally coded to suppress complaint - the admission lands harder. It recasts empathy as operational: understanding frustration isn't softness, it's part of restoring order and trust.
Quote Details
| Topic | Family |
|---|---|
| Source | Help us find the source |
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