"Every single major push in education has made it worse and right now it's really bad because everything we've done is de-humanizing education. It's destroying the possibility of the teacher and the student having a warm, friendly, intellectual relationship"
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Glasser is swinging at “reform” the way a clinician swings at a misdiagnosis: not gently, and with the impatience of someone who’s watched the same treatment fail for decades. The line’s power comes from its blunt absolutism - “every single major push” - a deliberate provocation that forces the listener to stop treating educational change as inherently progressive. He’s not tallying policy details; he’s naming a pattern: the system keeps optimizing for what can be measured, managed, and scaled, and it keeps losing what can only be cultivated.
The subtext is relational. “De-humanizing” here isn’t a vague moral complaint; it’s a psychological claim about what learning requires. Glasser frames education as a bond between two minds, not a delivery pipeline. When he mourns the “warm, friendly, intellectual relationship,” he’s arguing that rigor and warmth aren’t opposites; they’re mutually reinforcing. Trust makes risk-taking possible. Risk-taking makes real thinking possible. Strip out trust and you don’t get neutrality - you get compliance.
Context matters: Glasser’s career tracks the rise of behaviorism’s school-friendly cousins (rewards, punishments, point systems) and later the managerial era of standards, testing, and accountability. His phrasing implies that these movements didn’t just add bureaucracy; they changed the classroom’s emotional climate. The quiet accusation is that institutions prefer control to connection because connection is messy and teacher-dependent. Glasser is defending a kind of education that can’t be fully audited: the human encounter where a student feels seen and, because of that, chooses to engage.
The subtext is relational. “De-humanizing” here isn’t a vague moral complaint; it’s a psychological claim about what learning requires. Glasser frames education as a bond between two minds, not a delivery pipeline. When he mourns the “warm, friendly, intellectual relationship,” he’s arguing that rigor and warmth aren’t opposites; they’re mutually reinforcing. Trust makes risk-taking possible. Risk-taking makes real thinking possible. Strip out trust and you don’t get neutrality - you get compliance.
Context matters: Glasser’s career tracks the rise of behaviorism’s school-friendly cousins (rewards, punishments, point systems) and later the managerial era of standards, testing, and accountability. His phrasing implies that these movements didn’t just add bureaucracy; they changed the classroom’s emotional climate. The quiet accusation is that institutions prefer control to connection because connection is messy and teacher-dependent. Glasser is defending a kind of education that can’t be fully audited: the human encounter where a student feels seen and, because of that, chooses to engage.
Quote Details
| Topic | Teaching |
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