"Followers are the customers of the Higher Ground Leader, who strives to meet or exceed the outer and inner needs of followers"

This quote by Lance Secretan speaks with the significance of a leader's role in satisfying the requirements of their followers. A Higher Ground Leader is one who is focused on the wellness of their followers, both in regards to their external needs and their internal needs. This type of leader is devoted to providing their followers with the resources and assistance they need to succeed. They understand that their fans are their clients, and strive to satisfy or surpass their expectations. This kind of leader is focused on creating an environment of trust and regard, where followers feel valued and empowered. They acknowledge that their followers are the secret to their success, and aim to produce an environment where everybody can thrive. By fulfilling the requirements of their followers, a Higher Ground Leader is able to create an effective and productive team.