"Good management consists in showing average people how to do the work of superior people"
About this Quote
The specific intent is operational. Rockefeller isn’t romanticizing leadership as inspiration or moral stewardship. He’s defining management as translation: taking the tacit instincts of exceptional performers and turning them into repeatable procedures that ordinary workers can follow. That’s the early corporate age’s great trick, and its enduring one: standardize excellence until it can be scaled, measured, replaced.
The subtext also reads like a defense of enormous power. If “superior people” create the method and “average people” carry it out, then wealth and authority naturally accrue to the method-makers - the managers, owners, and system-builders. It’s not just a comment on productivity; it’s a quiet justification for stratification, with merit standing in for coercion.
Context matters: Rockefeller’s Standard Oil wasn’t built by lone-genius heroics but by ruthless efficiency, integration, and disciplined processes. In an era of swelling factories and clerical armies, “good management” meant turning human variability into reliable output. The quote captures the moment capitalism stopped being artisanal and became administrative - when greatness became something you could, with the right system, outsource.
Quote Details
| Topic | Management |
|---|---|
| Source | Help us find the source |
| Cite | Cite this Quote |
Citation Formats
APA Style (7th ed.)
Rockefeller, John D. (2026, January 14). Good management consists in showing average people how to do the work of superior people. FixQuotes. https://fixquotes.com/quotes/good-management-consists-in-showing-average-14677/
Chicago Style
Rockefeller, John D. "Good management consists in showing average people how to do the work of superior people." FixQuotes. January 14, 2026. https://fixquotes.com/quotes/good-management-consists-in-showing-average-14677/.
MLA Style (9th ed.)
"Good management consists in showing average people how to do the work of superior people." FixQuotes, 14 Jan. 2026, https://fixquotes.com/quotes/good-management-consists-in-showing-average-14677/. Accessed 4 Feb. 2026.










