"Great leaders have a heart for people. They take time for people. They view people as the bottom line, not as a tool to get to the bottom line"
About this Quote
Notice the repetition: “people... people... people.” It’s rhythmic and insistent, as if anticipating the common excuse that care is nice but impractical. Then comes the neat reversal: “bottom line” appears twice, but the second time it’s redefined. Williams borrows the language of corporate accountability and flips it into a human metric. The subtext is that leaders often hide exploitation behind efficiency: if results improve, the collateral damage becomes acceptable. He’s calling that bluff. “Not as a tool” is the tell; it implies an ecosystem where individuals are routinely instrumentalized, valued only for output, minutes played, or brand lift.
The intent isn’t sentimental. It’s strategic ethics: time and attention are presented as leadership’s real currency. “They take time for people” suggests that care is measurable in behavior, not attitude. In the context of athletic organizations - hierarchical, performance-obsessed, and prone to treating athletes and staff as replaceable - Williams argues that sustainable excellence comes from relational investment. You don’t get trust, resilience, or buy-in by optimizing humans like equipment. You get it by acting as if they’re the only bottom line that matters.
Quote Details
| Topic | Servant Leadership |
|---|---|
| Source | Help us find the source |
| Cite |
Citation Formats
APA Style (7th ed.)
Williams, Pat. (2026, January 15). Great leaders have a heart for people. They take time for people. They view people as the bottom line, not as a tool to get to the bottom line. FixQuotes. https://fixquotes.com/quotes/great-leaders-have-a-heart-for-people-they-take-113100/
Chicago Style
Williams, Pat. "Great leaders have a heart for people. They take time for people. They view people as the bottom line, not as a tool to get to the bottom line." FixQuotes. January 15, 2026. https://fixquotes.com/quotes/great-leaders-have-a-heart-for-people-they-take-113100/.
MLA Style (9th ed.)
"Great leaders have a heart for people. They take time for people. They view people as the bottom line, not as a tool to get to the bottom line." FixQuotes, 15 Jan. 2026, https://fixquotes.com/quotes/great-leaders-have-a-heart-for-people-they-take-113100/. Accessed 21 Feb. 2026.











