"He or she must be successful in economic terms, but always within an ethical framework. Whether his or her constituency is a corporation and its shareholders or the customers in a small and privately held business, his or her first responsibility is to serve that constituency"
About this Quote
The subtext lives in “constituency.” It borrows the language of democracy to describe markets, implying that corporations have voters (shareholders) and public servants (executives). That’s a soothing metaphor because it makes profit-seeking sound like representation. Yet it also narrows the moral circle. The “first responsibility” is explicitly inward: to shareholders or customers. Missing are employees, communities, regulators, and the unpriced externalities that modern capitalism often treats as someone else’s problem. By defining who counts as the constituency, the quote pre-decides whose claims are legitimate.
Context matters: late-20th-century corporate America was busy laundering shareholder primacy through the vocabulary of stewardship. Raymond’s formulation aims to inoculate business against accusations of greed: yes, we’re profit-driven, but ethically. The rhetorical move is elegant because it concedes the critique just enough to defang it. Ethics becomes compliance-plus, a style of winning rather than a check on whether winning should be the goal.
Quote Details
| Topic | Servant Leadership |
|---|---|
| Source | Help us find the source |
| Cite |
Citation Formats
APA Style (7th ed.)
Raymond, Lee R. (2026, January 16). He or she must be successful in economic terms, but always within an ethical framework. Whether his or her constituency is a corporation and its shareholders or the customers in a small and privately held business, his or her first responsibility is to serve that constituency. FixQuotes. https://fixquotes.com/quotes/he-or-she-must-be-successful-in-economic-terms-129857/
Chicago Style
Raymond, Lee R. "He or she must be successful in economic terms, but always within an ethical framework. Whether his or her constituency is a corporation and its shareholders or the customers in a small and privately held business, his or her first responsibility is to serve that constituency." FixQuotes. January 16, 2026. https://fixquotes.com/quotes/he-or-she-must-be-successful-in-economic-terms-129857/.
MLA Style (9th ed.)
"He or she must be successful in economic terms, but always within an ethical framework. Whether his or her constituency is a corporation and its shareholders or the customers in a small and privately held business, his or her first responsibility is to serve that constituency." FixQuotes, 16 Jan. 2026, https://fixquotes.com/quotes/he-or-she-must-be-successful-in-economic-terms-129857/. Accessed 7 Feb. 2026.






