"Hierarchy works well in a stable environment"
About this Quote
The intent is classificatory, almost ecological. In predictable settings, a hierarchy can standardize decisions, preserve memory, enforce roles, and reduce the friction of constant renegotiation. It’s a technology for managing repetition. The subtext, though, is a warning against exporting that technology into turbulence and calling the results “leadership.” When the environment shifts quickly, rigid chains of command slow feedback, punish bad news, and turn rule-following into a substitute for thinking. Hierarchies don’t just coordinate; they manufacture legitimacy, telling people which voices count and which anomalies can be ignored. That works beautifully when anomalies are rare.
Douglas’s broader context matters: her “grid/group” framework (and her work on risk) argues that cultures select organizational forms that match their preferred moral order. So the line also reads as a critique of managerial ideology. If a bureaucracy fails in crisis, it isn’t proof that people are flawed or lazy; it’s evidence of a mismatch between environment and social form. The real provocation is that “stable environment” is often a story institutions tell themselves right up until reality stops cooperating.
Quote Details
| Topic | Management |
|---|---|
| Source | Help us find the source |
| Cite |
Citation Formats
APA Style (7th ed.)
Douglas, Mary. (2026, January 15). Hierarchy works well in a stable environment. FixQuotes. https://fixquotes.com/quotes/hierarchy-works-well-in-a-stable-environment-147632/
Chicago Style
Douglas, Mary. "Hierarchy works well in a stable environment." FixQuotes. January 15, 2026. https://fixquotes.com/quotes/hierarchy-works-well-in-a-stable-environment-147632/.
MLA Style (9th ed.)
"Hierarchy works well in a stable environment." FixQuotes, 15 Jan. 2026, https://fixquotes.com/quotes/hierarchy-works-well-in-a-stable-environment-147632/. Accessed 7 Feb. 2026.






