"I don't go by the rule book... I lead from the heart, not the head"
About this Quote
“Lead from the heart, not the head” is a deliberately loaded contrast. The head suggests strategy, restraint, and a kind of aristocratic risk management; the heart implies touch, grief, and visible compassion. Diana understood that emotion, broadcast at the right frequency, becomes authority. It’s also a subtle rebuke to the monarchy’s brand of leadership, which often treated feelings as liabilities and suffering as something to be cordoned off behind gates.
Context sharpens the edge: the late 80s and 90s were peak tabloid surveillance, her marriage was collapsing in public, and she was carving out a role that wasn’t merely ceremonial. Her AIDS and landmine activism made literal physical contact with people whom “the head” had taught society to fear or ignore. The subtext is political without sounding political: legitimacy can come from intimacy, not inheritance. She’s not rejecting duty; she’s redefining it as empathy performed in daylight, even when the institution prefers the curtains drawn.
Quote Details
| Topic | Leadership |
|---|---|
| Source | Help us find the source |
| Cite |
Citation Formats
APA Style (7th ed.)
Diana, Princess. (2026, January 15). I don't go by the rule book... I lead from the heart, not the head. FixQuotes. https://fixquotes.com/quotes/i-dont-go-by-the-rule-book-i-lead-from-the-heart-1268/
Chicago Style
Diana, Princess. "I don't go by the rule book... I lead from the heart, not the head." FixQuotes. January 15, 2026. https://fixquotes.com/quotes/i-dont-go-by-the-rule-book-i-lead-from-the-heart-1268/.
MLA Style (9th ed.)
"I don't go by the rule book... I lead from the heart, not the head." FixQuotes, 15 Jan. 2026, https://fixquotes.com/quotes/i-dont-go-by-the-rule-book-i-lead-from-the-heart-1268/. Accessed 8 Feb. 2026.










