"I don't want to do business with those who don't make a profit, because they can't give the best service"
About this Quote
The intent is to flip a common suspicion - that profit corrupts - into its inverse: profit enables virtue. It’s a buyer’s-defense argument masquerading as principle. Bach isn’t praising ruthless extraction; he’s warning against the hidden costs of bargains that look altruistic but are actually under-resourced. The line quietly recruits the reader into complicity: you, too, should prefer the shop that charges enough to stay sharp, rather than the one that limps along on underpaid labor and deferred maintenance.
The subtext is also a boundary statement. “I don’t want to do business” is as much about refusing emotional labor as it is about evaluating vendors. It tells you he’s done subsidizing someone else’s poor model - and he’s not interested in being guilted into it.
Context matters: coming from a novelist associated with self-reliance and personal responsibility, the quote reads like an extension of that worldview into economics. It’s a clean, almost Protestant equation: sustainability is proof of seriousness. The sting is that it reduces “best service” to what can be priced, neatly sidelining co-ops, nonprofits, and scrappy newcomers whose excellence doesn’t always show up on a balance sheet.
Quote Details
| Topic | Customer Service |
|---|---|
| Source | Help us find the source |
| Cite |
Citation Formats
APA Style (7th ed.)
Bach, Richard. (2026, January 18). I don't want to do business with those who don't make a profit, because they can't give the best service. FixQuotes. https://fixquotes.com/quotes/i-dont-want-to-do-business-with-those-who-dont-1349/
Chicago Style
Bach, Richard. "I don't want to do business with those who don't make a profit, because they can't give the best service." FixQuotes. January 18, 2026. https://fixquotes.com/quotes/i-dont-want-to-do-business-with-those-who-dont-1349/.
MLA Style (9th ed.)
"I don't want to do business with those who don't make a profit, because they can't give the best service." FixQuotes, 18 Jan. 2026, https://fixquotes.com/quotes/i-dont-want-to-do-business-with-those-who-dont-1349/. Accessed 12 Feb. 2026.








