"I think then, when we started receiving the first of the user feedback, feedback from people that I had not specifically told about it, but had spread from friend to friend and then they were giving us feedback"
About this Quote
In context, this is the early Napster story told from the inside, before the lawsuits and moral panic fossilized it into a parable about piracy. The intent is modest - he’s not bragging about disruption so much as narrating the first empirical proof that the idea had legs. But the subtext is bigger: the real innovation wasn’t just file-sharing, it was social distribution. "Friend to friend" is the entire thesis of the late-90s internet economy hiding in plain sight: trust travels through networks, and networks grow by gossip.
There’s also an accidental admission of how power shifts online. Once strangers are participating, control has already leaked away. The users aren’t consumers; they’re co-authors, stress-testing, evangelizing, and setting expectations. Fanning frames it as feedback, but it’s really the sound of a community forming - and the first hint of the cultural and legal collision that would follow when something spreads faster than anyone can authorize it.
Quote Details
| Topic | Startup |
|---|---|
| Source | Help us find the source |
| Cite |
Citation Formats
APA Style (7th ed.)
Fanning, Shawn. (2026, January 16). I think then, when we started receiving the first of the user feedback, feedback from people that I had not specifically told about it, but had spread from friend to friend and then they were giving us feedback. FixQuotes. https://fixquotes.com/quotes/i-think-then-when-we-started-receiving-the-first-98767/
Chicago Style
Fanning, Shawn. "I think then, when we started receiving the first of the user feedback, feedback from people that I had not specifically told about it, but had spread from friend to friend and then they were giving us feedback." FixQuotes. January 16, 2026. https://fixquotes.com/quotes/i-think-then-when-we-started-receiving-the-first-98767/.
MLA Style (9th ed.)
"I think then, when we started receiving the first of the user feedback, feedback from people that I had not specifically told about it, but had spread from friend to friend and then they were giving us feedback." FixQuotes, 16 Jan. 2026, https://fixquotes.com/quotes/i-think-then-when-we-started-receiving-the-first-98767/. Accessed 12 Feb. 2026.




