"I'll give you my opinion of the human race in a nutshell... their heart's in the right place, but their head is a thoroughly inefficient organ"

This quote by W. Somerset Maugham is a commentary on the mankind. He is recommending that, while human beings have excellent intents, they are not always able to act upon them in the most effective method. He suggests that human beings tend to make errors and be inefficient in their decision-making. This is likely due to the fact that humans are psychological creatures, and their emotions can sometimes cloud their judgement. In spite of this, Maugham suggests that humans have excellent intentions which their hearts remain in the right location. This quote is a pointer that human beings are imperfect, however that their intents are generally excellent.