"In their search for quality, people seem to be looking for permanency in a time of change"
About this Quote
The subtext is about anxiety dressed up as discernment. In periods of rapid technological and cultural churn, "quality" becomes shorthand for trust: the brand that won’t disappear, the job that won’t be automated, the relationship that won’t be renegotiated every six months. Permanency, in this sense, isn’t literal immortality; it’s the promise of continuity, a product or idea that feels like an anchor. Naisbitt also hints at why "premium" can thrive even in supposedly rational markets: people pay extra for reassurance.
Context matters: as a business thinker best known for tracking megatrends, Naisbitt was writing against the backdrop of late-20th-century acceleration, when globalization, cable news, and personal computing made novelty feel nonstop. He’s warning executives and planners not to mistake "quality" for a mere feature set. It’s a cultural demand for stability. The smart takeaway isn’t "make things last forever", but "design for confidence": reliability, transparency, service, and values that read as consistent when everything else feels provisional.
Quote Details
| Topic | Change |
|---|---|
| Source | Verified source: Megatrends: Ten New Directions Transforming Our Lives (John Naisbitt, 1982)ISBN: 9780446512510
Evidence:
In their search for quality, people seem to be looking for permanency in a time of change. (Chapter: Forced technology-high tech/high touch; exact page not verified). The strongest primary-source lead is John Naisbitt's own book Megatrends (Warner Books, 1982). WorldCat's contents listing shows a chapter titled "Forced technology-high tech/high touch," which fits the theme of the quotation, and at least one secondary quote source specifically attributes this quotation to Megatrends. I also found a separate 1983 Naisbitt booklet titled High Tech/high Touch (Herman Miller), but I could not verify that this exact quotation appeared there, and Megatrends is earlier than that booklet. Because I could not directly inspect a scanned page from the 1982 first edition to confirm the exact page number, the page remains unverified. |
| Cite |
Citation Formats
APA Style (7th ed.)
Naisbitt, John. (2026, March 13). In their search for quality, people seem to be looking for permanency in a time of change. FixQuotes. https://fixquotes.com/quotes/in-their-search-for-quality-people-seem-to-be-149682/
Chicago Style
Naisbitt, John. "In their search for quality, people seem to be looking for permanency in a time of change." FixQuotes. March 13, 2026. https://fixquotes.com/quotes/in-their-search-for-quality-people-seem-to-be-149682/.
MLA Style (9th ed.)
"In their search for quality, people seem to be looking for permanency in a time of change." FixQuotes, 13 Mar. 2026, https://fixquotes.com/quotes/in-their-search-for-quality-people-seem-to-be-149682/. Accessed 30 Mar. 2026.










