"Incentives are not strategy, they are tactics. Defensive measures"
About this Quote
Calling them “defensive measures” sharpens the critique. Incentives rarely create new demand so much as they protect share, smooth a bad quarter, or slow an exodus. They’re trench warfare: effective in the moment, corrosive if they become the plan. Overuse trains customers and employees to wait for the next perk; it also teaches competitors exactly how to hurt you: force you to spend. That’s the subtext about fragility. A company leaning on incentives is admitting it can’t command loyalty through product, brand, or mission.
The context matters because Ghosn’s career was built on turnaround logic - most famously at Nissan, where dramatic cost cuts and operational discipline were paired with a story about renewal. In that world, incentives are a sugar rush: they can disguise structural problems (uninspiring lineup, bloated costs, unclear identity) while making the underlying dependency worse. The intent isn’t anti-incentive; it’s anti-substitution. Use incentives to support a strategy, not to impersonate one, because tactics that defend today can quietly mortgage tomorrow.
Quote Details
| Topic | Vision & Strategy |
|---|---|
| Source | Help us find the source |
| Cite |
Citation Formats
APA Style (7th ed.)
Ghosn, Carlos. (2026, January 16). Incentives are not strategy, they are tactics. Defensive measures. FixQuotes. https://fixquotes.com/quotes/incentives-are-not-strategy-they-are-tactics-109672/
Chicago Style
Ghosn, Carlos. "Incentives are not strategy, they are tactics. Defensive measures." FixQuotes. January 16, 2026. https://fixquotes.com/quotes/incentives-are-not-strategy-they-are-tactics-109672/.
MLA Style (9th ed.)
"Incentives are not strategy, they are tactics. Defensive measures." FixQuotes, 16 Jan. 2026, https://fixquotes.com/quotes/incentives-are-not-strategy-they-are-tactics-109672/. Accessed 12 Feb. 2026.




