"It's sad that we have become so accustomed to bad service that we're shocked when we get good service"

This quote by Neil Cavuto speaks to the unfortunate reality that much of us have actually become so used to receiving bad service that when we are treated with respect and compassion, it is a surprise. This is a reflection of the present state of customer service in many industries, where clients are often treated as an inconvenience or an annoyance. It is a sign of the times that we have ended up being so familiar with bad service that we are shocked when we receive good service. This is a tip that we ought to not opt for anything less than exceptional customer care, and that we ought to demand more from the companies we do business with. It is likewise a pointer that we should aim to treat others with respect and compassion, as we wish to be dealt with.