"It's vital that the monarchy keeps in touch with the people. It's what I try and do"
About this Quote
"Keeps in touch" is doing careful work. It reframes monarchy from inherited authority to relationship management. Not command, but contact. Diana’s subtext is that the Crown can’t just perform ritual; it has to demonstrate relevance in the messy, everyday world it symbolically presides over. That’s a quiet rebuke to a palace culture built on insulation, protocol, and the idea that the public should adapt to the monarchy, not the other way around.
Then she pivots: "It’s what I try and do". That line makes the institution’s problem her personal job description. Diana casts herself as the monarchy’s connective tissue, the one willing to absorb discomfort, to step outside the choreography, to treat public emotion as something real rather than a managed risk. In hindsight, it reads like both mission statement and prophecy: she became the most modern face of an ancient system, and her popularity exposed how poorly the system could translate empathy into governance. The tragedy is that her solution - intimacy - also threatened the very mystique the monarchy relies on to endure.
Quote Details
| Topic | Servant Leadership |
|---|---|
| Source | Later attribution: The Bible Code Princess Diana and Dodi Fayed (Pamela Lillian Valemont, 2012) modern compilationISBN: 9781105991387 · ID: nPrbAwAAQBAJ
Evidence:
... princess isn't all it's cracked up to be. ✓ Carry out a random act of kindness, with no expectation of reward, safe ... It's vital that the monarchy keeps in touch with the people. It's what I try and do. ✓ Life is just a journey ... |
| Cite |
Citation Formats
APA Style (7th ed.)
Diana, Princess. (2026, February 12). It's vital that the monarchy keeps in touch with the people. It's what I try and do. FixQuotes. https://fixquotes.com/quotes/its-vital-that-the-monarchy-keeps-in-touch-with-9518/
Chicago Style
Diana, Princess. "It's vital that the monarchy keeps in touch with the people. It's what I try and do." FixQuotes. February 12, 2026. https://fixquotes.com/quotes/its-vital-that-the-monarchy-keeps-in-touch-with-9518/.
MLA Style (9th ed.)
"It's vital that the monarchy keeps in touch with the people. It's what I try and do." FixQuotes, 12 Feb. 2026, https://fixquotes.com/quotes/its-vital-that-the-monarchy-keeps-in-touch-with-9518/. Accessed 12 Feb. 2026.









