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Happiness Quote by Debbi Fields

"I've never felt like I was in the cookie business. I've always been in a feel good feeling business. My job is to sell joy. My job is to sell happiness. My job is to sell an experience"

About this Quote

Fields is doing something disarmingly modern here: she turns a baked good into a mood, and she does it without apologizing for the commercialism. The genius of the line is how it swaps the literal product (cookies) for the real commodity (emotion). “Cookie business” sounds cramped, commodity-like, easily undercut by a cheaper competitor. “Feel good feeling business” is almost comically redundant, but that redundancy is the point: she’s selling reassurance, not flour. The repetition of “My job is to sell...” lands like a mantra, the kind of self-definition you use to keep a brand coherent when everything else can be copied.

The subtext is a quiet lecture in differentiation. Cookies can be replicated; an “experience” is harder to price-compare. Fields is signaling that the real battlefield isn’t taste alone but atmosphere: the smell of warm sugar in a mall, the small ritual of a treat, the sense that someone made something just for you. It’s a philosophy that anticipates today’s “experience economy,” where cafés, fitness studios, even apps sell identity and comfort as much as functionality.

There’s also a subtle reframing of guilt. Cookies carry baggage - indulgence, calories, “should I?” By renaming the transaction as “joy” and “happiness,” she moralizes pleasure as self-care before that phrase became ubiquitous. It’s savvy, a little sentimental, and absolutely strategic: if you’re buying happiness, you’re not just a customer. You’re a participant.

Quote Details

TopicMarketing
SourceWikiquote entry for Debbi Fields — contains the quote: "I've never felt like I was in the cookie business. I've always been in a feel good feeling business. My job is to sell joy. My job is to sell happiness. My job is to sell an experience." (page does not cite an original primary source)
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Citation Formats

APA Style (7th ed.)
Fields, Debbi. (n.d.). I've never felt like I was in the cookie business. I've always been in a feel good feeling business. My job is to sell joy. My job is to sell happiness. My job is to sell an experience. FixQuotes. https://fixquotes.com/quotes/ive-never-felt-like-i-was-in-the-cookie-business-118524/

Chicago Style
Fields, Debbi. "I've never felt like I was in the cookie business. I've always been in a feel good feeling business. My job is to sell joy. My job is to sell happiness. My job is to sell an experience." FixQuotes. Accessed February 3, 2026. https://fixquotes.com/quotes/ive-never-felt-like-i-was-in-the-cookie-business-118524/.

MLA Style (9th ed.)
"I've never felt like I was in the cookie business. I've always been in a feel good feeling business. My job is to sell joy. My job is to sell happiness. My job is to sell an experience." FixQuotes, https://fixquotes.com/quotes/ive-never-felt-like-i-was-in-the-cookie-business-118524/. Accessed 3 Feb. 2026.

More Quotes by Debbi Add to List
Feel Good Feeling Business: Selling Joy and Happiness
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About the Author

Debbi Fields

Debbi Fields (born September 18, 1956) is a Businesswoman from USA.

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