"Lead the life that will make you kindly and friendly to everyone about you, and you will be surprised what a happy life you will lead"
About this Quote
Schwab dresses a hard-edged industrial worldview in the soft clothes of kindness, and that contrast is the point. Coming from one of the era’s most consequential businessmen, the line reads less like a greeting-card sentiment than a management philosophy smuggled in as moral advice: be “kindly and friendly” not only because it’s virtuous, but because it works. The payoff isn’t sainthood; it’s “you will be surprised what a happy life you will lead” - a promise of personal return on social investment.
The intent is pragmatic persuasion. Schwab built and ran massive organizations where friction is expensive: resentment slows production, mistrust sabotages cooperation, ego churns talent. Friendliness becomes a tool for reducing transaction costs long before anyone called it “organizational culture.” The subtext is that happiness is not a private emotion you chase directly; it’s an emergent property of the way other people experience you. Treat people well and your environment gets less hostile, your days contain fewer petty battles, your network thickens. Surprise, then, isn’t rhetorical flourish; it’s a sales pitch to skeptics who assume warmth is weakness.
Context matters: Schwab’s America was defined by labor conflict, stark inequality, and public suspicion of the “captains of industry.” A businessman advocating kindness also performs legitimacy, offering a humane face for corporate power. The quote flatters the reader into self-interest - you don’t have to become noble, just strategically decent. It’s capitalism’s most persuasive moral: be good, and it will pay.
The intent is pragmatic persuasion. Schwab built and ran massive organizations where friction is expensive: resentment slows production, mistrust sabotages cooperation, ego churns talent. Friendliness becomes a tool for reducing transaction costs long before anyone called it “organizational culture.” The subtext is that happiness is not a private emotion you chase directly; it’s an emergent property of the way other people experience you. Treat people well and your environment gets less hostile, your days contain fewer petty battles, your network thickens. Surprise, then, isn’t rhetorical flourish; it’s a sales pitch to skeptics who assume warmth is weakness.
Context matters: Schwab’s America was defined by labor conflict, stark inequality, and public suspicion of the “captains of industry.” A businessman advocating kindness also performs legitimacy, offering a humane face for corporate power. The quote flatters the reader into self-interest - you don’t have to become noble, just strategically decent. It’s capitalism’s most persuasive moral: be good, and it will pay.
Quote Details
| Topic | Kindness |
|---|---|
| Source | Help us find the source |
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