"Love. It isn't very popular in technical circles to say a lot of mushy stuff about love, but frankly it's a very very important part of what holds our project together"
About this Quote
“Love” lands here like a contraband item smuggled into a server room. Jimmy Wales is speaking in the idiom of builders: technical circles prize detachment, precision, the comfort of metrics. By admitting that “mushy stuff” is unpopular, he signals he knows the tribe’s norms and is about to violate them anyway. That little pre-apology is doing rhetorical work: it disarms the skeptics before he names the actual engine of the enterprise.
The context is Wikipedia’s famously fragile miracle: a global knowledge project held together less by contracts than by volunteer labor, norms, and trust. Wales isn’t making a Hallmark claim; he’s describing a governance technology. “Love” becomes shorthand for the human glue that code can’t compile: patience with strangers, good-faith editing, the willingness to be corrected, and the impulse to keep showing up when no one is paying you. In that frame, affection isn’t sentimentality; it’s infrastructure.
The subtext also nudges at a quiet critique of tech culture. If your system relies only on incentives, you get what incentives buy: growth, maybe, but also cynicism and churn. Wikipedia needs contributors who care about the mission and about each other enough to endure conflict and boredom. Wales’s double “very very” reads almost like he’s pleading with a rationalist audience to grant one irrational-sounding premise: that the most scalable network in the world still runs on an emotion, not an algorithm.
The context is Wikipedia’s famously fragile miracle: a global knowledge project held together less by contracts than by volunteer labor, norms, and trust. Wales isn’t making a Hallmark claim; he’s describing a governance technology. “Love” becomes shorthand for the human glue that code can’t compile: patience with strangers, good-faith editing, the willingness to be corrected, and the impulse to keep showing up when no one is paying you. In that frame, affection isn’t sentimentality; it’s infrastructure.
The subtext also nudges at a quiet critique of tech culture. If your system relies only on incentives, you get what incentives buy: growth, maybe, but also cynicism and churn. Wikipedia needs contributors who care about the mission and about each other enough to endure conflict and boredom. Wales’s double “very very” reads almost like he’s pleading with a rationalist audience to grant one irrational-sounding premise: that the most scalable network in the world still runs on an emotion, not an algorithm.
Quote Details
| Topic | Team Building |
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