"Management by objective works - if you know the objectives. Ninety percent of the time you don't"
About this Quote
Drucker’s line is a tidy demolition of corporate self-confidence: yes, management by objectives works - in the same way a GPS works - if you actually know where you’re going. The sting lands in the second sentence, where “Ninety percent” turns a best-practice slogan into a quiet indictment. He’s not attacking goals; he’s attacking the lazy certainty that organizations already have them.
The intent is practical and corrective. Drucker watched businesses adopt managerial fashions as if naming a method were the same as doing the work. “Objectives” are treated like a box to check, a poster to print, a slide to present. His subtext: most firms substitute measurable targets for meaningful direction, then act surprised when teams optimize the metric and miss the mission. In that sense, the quote prefigures today’s OKR-era pathologies: chasing numbers that are clean, comparable, and meaningless; confusing activity with progress; letting what’s easy to count become what matters.
Context matters because Drucker wrote in the age of the modern corporation, when “management” was becoming a profession and systems thinking promised control. The line punctures that promise. It suggests that the hardest part of leadership isn’t enforcement, incentives, or dashboards - it’s epistemic: deciding what success even is, under uncertainty, across competing stakeholders. “Ninety percent of the time” is also a warning about power. If objectives are vague, whoever controls interpretation controls reality. That’s not a process flaw; it’s a political one.
The intent is practical and corrective. Drucker watched businesses adopt managerial fashions as if naming a method were the same as doing the work. “Objectives” are treated like a box to check, a poster to print, a slide to present. His subtext: most firms substitute measurable targets for meaningful direction, then act surprised when teams optimize the metric and miss the mission. In that sense, the quote prefigures today’s OKR-era pathologies: chasing numbers that are clean, comparable, and meaningless; confusing activity with progress; letting what’s easy to count become what matters.
Context matters because Drucker wrote in the age of the modern corporation, when “management” was becoming a profession and systems thinking promised control. The line punctures that promise. It suggests that the hardest part of leadership isn’t enforcement, incentives, or dashboards - it’s epistemic: deciding what success even is, under uncertainty, across competing stakeholders. “Ninety percent of the time” is also a warning about power. If objectives are vague, whoever controls interpretation controls reality. That’s not a process flaw; it’s a political one.
Quote Details
| Topic | Management |
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