"Most people treat the office manual the way they treat a software manual. They never look at it"
About this Quote
The specific intent isn’t just to mock laziness; it’s to call out institutional theater. Office manuals promise clarity, but they often function as liability shields and symbolic rulebooks, drafted to satisfy HR, auditors, or executives rather than the humans doing the work. Software manuals, especially, evoke a world where systems are “user-friendly” in marketing and user-hostile in practice. If the documentation were truly usable, it wouldn’t be treated like a museum plaque.
As a musician, Levine is also smuggling in an artist’s skepticism toward scripted performance. In rehearsal, a score matters, but so does what happens when reality pushes back: tempo shifts, mistakes, interpretation. Workplace life runs on the same tension between written policy and lived practice. The subtext is blunt: if your culture relies on a manual to create behavior, your culture is already weak. The manual isn’t a guide; it’s an alibi.
Quote Details
| Topic | Work |
|---|---|
| Source | Help us find the source |
| Featured | This quote was our Quote of the Day on June 30, 2023 |
| Cite |
Citation Formats
APA Style (7th ed.)
Levine, James. (2026, January 11). Most people treat the office manual the way they treat a software manual. They never look at it. FixQuotes. https://fixquotes.com/quotes/most-people-treat-the-office-manual-the-way-they-125734/
Chicago Style
Levine, James. "Most people treat the office manual the way they treat a software manual. They never look at it." FixQuotes. January 11, 2026. https://fixquotes.com/quotes/most-people-treat-the-office-manual-the-way-they-125734/.
MLA Style (9th ed.)
"Most people treat the office manual the way they treat a software manual. They never look at it." FixQuotes, 11 Jan. 2026, https://fixquotes.com/quotes/most-people-treat-the-office-manual-the-way-they-125734/. Accessed 7 Feb. 2026.






