"My hope was that organizations would start including this range of skills in their training programs - in other words, offer an adult education in social and emotional intelligence"
About this Quote
The intent is pragmatic reform with a moral edge. Goleman isn’t asking organizations to become therapy centers; he’s pushing them to treat empathy, self-regulation, feedback literacy, and conflict navigation the way they treat Excel or leadership pipelines: as infrastructure. That’s why he emphasizes “range of skills” and “training programs” rather than individual virtue. He’s talking about systems, not saints.
The subtext is also a critique of the modern workplace’s emotional outsourcing. Companies routinely demand collaboration, resilience, and “culture fit” while offering little instruction on how to manage stress, read a room, or disagree without detonating trust. Calling it “adult education” exposes the mismatch: we expect emotional fluency as a default setting, then punish people when they don’t have it.
Context matters: Goleman’s work rode the 1990s shift toward knowledge work, flatter hierarchies, and service economies where communication is the job. EQ became a bridge between pop psychology and corporate self-interest. This line is an attempt to institutionalize that bridge, turning a bestseller thesis into organizational policy.
Quote Details
| Topic | Learning |
|---|---|
| Source | Help us find the source |
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Citation Formats
APA Style (7th ed.)
Goleman, Daniel. (2026, January 15). My hope was that organizations would start including this range of skills in their training programs - in other words, offer an adult education in social and emotional intelligence. FixQuotes. https://fixquotes.com/quotes/my-hope-was-that-organizations-would-start-141755/
Chicago Style
Goleman, Daniel. "My hope was that organizations would start including this range of skills in their training programs - in other words, offer an adult education in social and emotional intelligence." FixQuotes. January 15, 2026. https://fixquotes.com/quotes/my-hope-was-that-organizations-would-start-141755/.
MLA Style (9th ed.)
"My hope was that organizations would start including this range of skills in their training programs - in other words, offer an adult education in social and emotional intelligence." FixQuotes, 15 Jan. 2026, https://fixquotes.com/quotes/my-hope-was-that-organizations-would-start-141755/. Accessed 5 Feb. 2026.




