"Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity"
About this Quote
The subtext is a rebuke to a certain kind of authority: the officer who confuses control with competence. “How” is comforting to the boss because it turns uncertainty into a checklist; Patton argues that checklists are fragile. “What” is harder because it forces a leader to be clear about priorities, tradeoffs, and the acceptable level of risk. By refusing to prescribe the method, Patton shifts responsibility downward, but also grants dignity: ingenuity isn’t a nice-to-have, it’s the operating system.
The quote works rhetorically because it flatters the led while tightening the screws on the leader. People “surprise you” implies a pleasant payoff, but it also warns that surprises are inevitable; the point is to harness them rather than suppress them. In Patton’s World War II context, that’s mission command in American bravado: speed over perfection, initiative over obedience, outcomes over process. Read now, it’s still a live critique of corporate and political cultures addicted to playbooks: when the environment is volatile, “how” becomes a liability masquerading as professionalism.
Quote Details
| Topic | Leadership |
|---|---|
| Source | Help us find the source |
| Cite | Cite this Quote |
Citation Formats
APA Style (7th ed.)
Patton, George S. (2026, January 15). Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity. FixQuotes. https://fixquotes.com/quotes/never-tell-people-how-to-do-things-tell-them-what-7254/
Chicago Style
Patton, George S. "Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity." FixQuotes. January 15, 2026. https://fixquotes.com/quotes/never-tell-people-how-to-do-things-tell-them-what-7254/.
MLA Style (9th ed.)
"Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity." FixQuotes, 15 Jan. 2026, https://fixquotes.com/quotes/never-tell-people-how-to-do-things-tell-them-what-7254/. Accessed 3 Feb. 2026.









