"Never treat your audience as customers, always as partners"
About this Quote
The subtext is craft-based, not corporate. Stewart is defending the invisible collaboration that makes acting work. A film or stage role isn’t finished when the actor delivers lines; it’s completed in the viewer’s interpretation, memory, and emotional buy-in. Treating people as customers encourages pandering, the lowest-common-denominator chase for approval. Treating them as partners raises the bar: you respect their intelligence, you don’t over-explain, you leave space for them to feel something and supply their own meaning.
Context matters. Stewart’s career spanned the studio era’s manufactured glamour, wartime service that complicated celebrity, and a postwar culture hungry for authenticity. His appeal was never flash; it was credibility. This quote is that credibility translated into a principle: the audience isn’t a market segment to be managed but a community to be invited in. In a time when entertainment is increasingly optimized like e-commerce, Stewart’s advice sounds almost subversive: act like you owe people honesty, not just content.
Quote Details
| Topic | Customer Service |
|---|---|
| Source | Help us find the source |
| Cite |
Citation Formats
APA Style (7th ed.)
Stewart, Jimmy. (2026, January 16). Never treat your audience as customers, always as partners. FixQuotes. https://fixquotes.com/quotes/never-treat-your-audience-as-customers-always-as-133492/
Chicago Style
Stewart, Jimmy. "Never treat your audience as customers, always as partners." FixQuotes. January 16, 2026. https://fixquotes.com/quotes/never-treat-your-audience-as-customers-always-as-133492/.
MLA Style (9th ed.)
"Never treat your audience as customers, always as partners." FixQuotes, 16 Jan. 2026, https://fixquotes.com/quotes/never-treat-your-audience-as-customers-always-as-133492/. Accessed 18 Feb. 2026.









