"Our DNA is as a consumer company - for that individual customer who's voting thumbs up or thumbs down. That's who we think about. And we think that our job is to take responsibility for the complete user experience. And if it's not up to par, it's our fault, plain and simply"
- Steve Jobs
About this Quote
This quote by Steve Jobs emphasizes the value of customer experience and how it must be the focus of any consumer company. He thinks that the customer is the one who ultimately decides if the services or product achieves success or not, which it is the company's obligation to ensure that the user experience is acceptable. He believes that if the user experience is not up to par, it is the business's fault and not the customer's. This quote highlights the value of client experience and how it ought to be the concern of any customer company. It also stresses the need for business to take obligation for the user experience and to guarantee that it is satisfying.
This quote is written / told by Steve Jobs between February 24, 1955 and October 5, 2011. He was a famous Businessman from USA.
The author also have 97 other quotes.
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