"Profit is not the legitimate purpose of business. The legitimate purpose of business is to provide a product or service that people need and do it so well that it's profitable"
About this Quote
The subtext is a critique of extractive business models that treat customers as captive wallets and workers as costs to be minimized. Rouse draws a clean hierarchy: need first, craft second, profit third. That ordering implicitly condemns industries built on manufactured dependence, planned obsolescence, or financial engineering. He’s also signaling a managerial philosophy: if you focus on real needs and execute ruthlessly well, profit arrives as a lagging indicator, not a quarterly obsession that cannibalizes trust.
Context matters. Rouse, a major developer behind “festival marketplace” projects like Baltimore’s Harborplace, sold an idea of commerce as civic infrastructure - shopping tied to public space, urban revitalization, and a story of shared benefit. In the late 20th century, as corporate America drifted toward shareholder primacy, his framing reads like a defensive counternarrative: capitalism can be socially legible if it’s anchored in service. It’s persuasive precisely because it concedes what skeptics assume: profit will still be there. It just won’t be the only god in the room.
Quote Details
| Topic | Business |
|---|---|
| Source | Help us find the source |
| Cite |
Citation Formats
APA Style (7th ed.)
Rouse, James. (2026, January 15). Profit is not the legitimate purpose of business. The legitimate purpose of business is to provide a product or service that people need and do it so well that it's profitable. FixQuotes. https://fixquotes.com/quotes/profit-is-not-the-legitimate-purpose-of-business-158567/
Chicago Style
Rouse, James. "Profit is not the legitimate purpose of business. The legitimate purpose of business is to provide a product or service that people need and do it so well that it's profitable." FixQuotes. January 15, 2026. https://fixquotes.com/quotes/profit-is-not-the-legitimate-purpose-of-business-158567/.
MLA Style (9th ed.)
"Profit is not the legitimate purpose of business. The legitimate purpose of business is to provide a product or service that people need and do it so well that it's profitable." FixQuotes, 15 Jan. 2026, https://fixquotes.com/quotes/profit-is-not-the-legitimate-purpose-of-business-158567/. Accessed 12 Feb. 2026.









