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Science Quote by Niklas Zennstrom

"Skype is easy enough to use so that people don't need to be tech savvy - a lot of users just want to communicate with their friends and family, and they find this is the easiest, cheapest way"

About this Quote

“Easy enough” is doing the real work here. Zennstrom isn’t praising simplicity as a virtue in the abstract; he’s staking a claim in a particular era of tech history, when “being online” still carried the faint odor of hobbyism. Skype’s pitch was radical precisely because it refused to treat communication as a feature that required initiation rites. The intent is businesslike and ideological at once: make the interface disappear so the network can spread.

The subtext is a quiet indictment of the tech industry’s old habit of equating complexity with sophistication. By naming “people who don’t need to be tech savvy,” Zennstrom draws a bright line between products built for insiders and products that win by enrolling everyone else. It’s a democratizing move, but also a strategic one: the moment you optimize for the person who just wants to talk to their sister, you unlock scale that geek-only tools can’t touch.

Context matters: mid-2000s telecom was expensive, international calling felt punitive, and carriers controlled the chokepoints. “Cheapest way” isn’t a throwaway; it frames Skype as consumer rebellion against entrenched pricing, powered by broadband and VoIP. The quote’s emotional center is “friends and family,” a reminder that the killer app isn’t novelty, it’s intimacy.

Zennstrom’s language is plain because the product promise is plain: technology that earns trust by not demanding attention. In that sense, it’s less a statement about software than about power - shifting it from gatekeepers and experts to ordinary relationships.

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APA Style (7th ed.)
Zennstrom, Niklas. (2026, January 16). Skype is easy enough to use so that people don't need to be tech savvy - a lot of users just want to communicate with their friends and family, and they find this is the easiest, cheapest way. FixQuotes. https://fixquotes.com/quotes/skype-is-easy-enough-to-use-so-that-people-dont-84433/

Chicago Style
Zennstrom, Niklas. "Skype is easy enough to use so that people don't need to be tech savvy - a lot of users just want to communicate with their friends and family, and they find this is the easiest, cheapest way." FixQuotes. January 16, 2026. https://fixquotes.com/quotes/skype-is-easy-enough-to-use-so-that-people-dont-84433/.

MLA Style (9th ed.)
"Skype is easy enough to use so that people don't need to be tech savvy - a lot of users just want to communicate with their friends and family, and they find this is the easiest, cheapest way." FixQuotes, 16 Jan. 2026, https://fixquotes.com/quotes/skype-is-easy-enough-to-use-so-that-people-dont-84433/. Accessed 7 Feb. 2026.

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Niklas Zennstrom (born March 16, 1966) is a Scientist from Sweden.

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