"Sometimes, when you have someone behind the counter who's supposed to assist you and help you out, just being completely bored and uninterested - sometimes it's a little bit frustrating, you know?"
About this Quote
The phrase “someone behind the counter” is also telling. It’s not “a worker” or “an employee”; it’s a role, a position in a tiny social contract. You step up, you ask, they assist. When the person on the other side is “completely bored and uninterested,” the contract collapses and you’re left with the awkward feeling of performing a transaction alone while another body watches. “Supposed to” carries the unspoken belief that the world should be legible: if we agree on the script, we should be able to get through the scene without friction.
Contextually, it’s an ultra-relatable snapshot of consumer life in the low-grade burnout era, where “customer experience” is marketed as care while real people behind counters are often underpaid, overmonitored, and mentally elsewhere. The subtext isn’t just “be nicer”; it’s the desire to be acknowledged as a person in a space designed to treat everyone like a line item. The “you know?” at the end is the final maneuver: an invitation to communal recognition, turning private irritation into a shared cultural shrug.
Quote Details
| Topic | Customer Service |
|---|---|
| Source | Help us find the source |
| Cite |
Citation Formats
APA Style (7th ed.)
Dhavernas, Caroline. (2026, January 17). Sometimes, when you have someone behind the counter who's supposed to assist you and help you out, just being completely bored and uninterested - sometimes it's a little bit frustrating, you know? FixQuotes. https://fixquotes.com/quotes/sometimes-when-you-have-someone-behind-the-46872/
Chicago Style
Dhavernas, Caroline. "Sometimes, when you have someone behind the counter who's supposed to assist you and help you out, just being completely bored and uninterested - sometimes it's a little bit frustrating, you know?" FixQuotes. January 17, 2026. https://fixquotes.com/quotes/sometimes-when-you-have-someone-behind-the-46872/.
MLA Style (9th ed.)
"Sometimes, when you have someone behind the counter who's supposed to assist you and help you out, just being completely bored and uninterested - sometimes it's a little bit frustrating, you know?" FixQuotes, 17 Jan. 2026, https://fixquotes.com/quotes/sometimes-when-you-have-someone-behind-the-46872/. Accessed 11 Feb. 2026.



