"Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers"

This quote by Ross Perot highlights the importance of consumer feedback and communication. He recommends that business must put in the time to talk with their clients deal with to deal with in order to gain important insights into their needs and wants. By doing this, companies can much better comprehend their consumers and produce services and products that fulfill their requirements. Perot implies that numerous business fail to listen to their customers, which can cause a lack of consumer complete satisfaction and commitment. This quote acts as a suggestion to business to focus on consumer communication and feedback in order to produce a successful organization. By putting in the time to talk with customers deal with to deal with, companies can get valuable insights that will help them produce much better services and products that fulfill their clients' needs.