"The best way to persuade people is with your ears - by listening to them"
About this Quote
The intent here is practical, almost procedural: if you want to change someone’s mind, first learn what their mind is protecting. Rusk’s phrasing implies that people are rarely argued out of positions; they’re eased out by feeling recognized, by having their motives and fears accurately named. That’s persuasion as dignity management. Once someone believes you understand them, your proposal stops sounding like conquest and starts sounding like coordination.
The subtext is a rebuke to American self-confidence, especially in the Cold War era Rusk helped navigate, when “persuasion” could mean pressure dressed up as principle. Listening becomes an ethical discipline and a strategic correction: it forces you to confront the other side’s rationality, not just their wrongness. It also hints at the diplomat’s paradox: your job is to speak for your country, but your effectiveness depends on how well you can temporarily bracket your own script.
In a culture that rewards talkers, Rusk elevates the underestimated skill that actually changes outcomes: calibrated attention.
Quote Details
| Topic | Leadership |
|---|---|
| Source | Help us find the source |
| Cite |
Citation Formats
APA Style (7th ed.)
Rusk, Dean. (2026, January 15). The best way to persuade people is with your ears - by listening to them. FixQuotes. https://fixquotes.com/quotes/the-best-way-to-persuade-people-is-with-your-ears-6015/
Chicago Style
Rusk, Dean. "The best way to persuade people is with your ears - by listening to them." FixQuotes. January 15, 2026. https://fixquotes.com/quotes/the-best-way-to-persuade-people-is-with-your-ears-6015/.
MLA Style (9th ed.)
"The best way to persuade people is with your ears - by listening to them." FixQuotes, 15 Jan. 2026, https://fixquotes.com/quotes/the-best-way-to-persuade-people-is-with-your-ears-6015/. Accessed 8 Feb. 2026.









