"The design of the Mac wasn't what it looked like, although that was part of it. Primarily, it was how it worked. To design something really well, you have to get it. You have to really grok what it's all about. It takes a passionate commitment to really thoroughly understand something, chew it up, not just quickly swallow it"
About this Quote
The line “you have to get it” is doing a lot of gatekeeping. He’s not describing a process so much as a standard for belonging: if you don’t “grok” the object, you’re not qualified to touch it. That’s classic Jobs, a leader who fused taste with authority. “Grok,” borrowed from sci-fi slang, also signals his preferred tribe: the nerd-artist hybrid who treats technology as culture, not just engineering. It’s a subtle dig at both surface-level stylists and checkbox product managers.
The chewing metaphor is the punch. “Not just quickly swallow it” frames shallow understanding as consumption - fast, passive, and ultimately incurious. “Chew it up” implies friction, patience, even discomfort: you stay with the problem long enough to discover what users can’t articulate. In that sense, the quote isn’t romantic. It’s a warning that great design is expensive in attention, and that the cost has to be paid upfront by people obsessed enough to sweat the invisible parts.
Quote Details
| Topic | Technology |
|---|---|
| Source | Walter Isaacson, Steve Jobs (2011), authorized biography — Isaacson records Jobs' remark about Mac design and the need to 'grok' how it works. |
| Cite | Cite this Quote |
Citation Formats
APA Style (7th ed.)
Jobs, Steve. (n.d.). The design of the Mac wasn't what it looked like, although that was part of it. Primarily, it was how it worked. To design something really well, you have to get it. You have to really grok what it's all about. It takes a passionate commitment to really thoroughly understand something, chew it up, not just quickly swallow it. FixQuotes. https://fixquotes.com/quotes/the-design-of-the-mac-wasnt-what-it-looked-like-17695/
Chicago Style
Jobs, Steve. "The design of the Mac wasn't what it looked like, although that was part of it. Primarily, it was how it worked. To design something really well, you have to get it. You have to really grok what it's all about. It takes a passionate commitment to really thoroughly understand something, chew it up, not just quickly swallow it." FixQuotes. Accessed February 3, 2026. https://fixquotes.com/quotes/the-design-of-the-mac-wasnt-what-it-looked-like-17695/.
MLA Style (9th ed.)
"The design of the Mac wasn't what it looked like, although that was part of it. Primarily, it was how it worked. To design something really well, you have to get it. You have to really grok what it's all about. It takes a passionate commitment to really thoroughly understand something, chew it up, not just quickly swallow it." FixQuotes, https://fixquotes.com/quotes/the-design-of-the-mac-wasnt-what-it-looked-like-17695/. Accessed 3 Feb. 2026.


